Don't pay to fix transformers, says Kaduna Electric

Kaduna Electric on Tuesday advised its customers to stop contributing money to fix faulty transformers or buy any electrical equipment in their communities.

The company urged the customers to pay the money into their individual accounts to offset the debts owed to it for power supply.

According to a statement, the power firm is ready to fix all faulty equipment on its network, particularly when beneficiaries are living up to their obligations of settling their bills promptly.

“Once communities guarantee a significant return on the electricity consumed, the company is obligated to prioritise the fixing of any such faulty equipment. Contributing money to fix it does nothing to offset the outstanding payment already incurred,” the company’s Head, Corporate Communication, Abdulazeez Abdullahi, said in a statement.

According to him, a situation where N1m worth of energy is supplied to a transformer but only about N200,000 is realised does not help the company in its effort to provide efficient, uninterrupted services.

“In the event that such a transformer develops a fault, rather than contributing money to fix it, community residents will do well to pay into their individual accounts to reduce their debts,” he added.
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