Ecobank Nigeria has commissioned three additional banking
lounges for its Advantage customers in Uyo, Port Harcourt and Abuja.
The Advantage segment offers its customers dedicated banking
servicesm, targets the upwardly mobile and generally, professionals in various
fields.
The services include a bouquet of lifestyle enriching
products, to address their day-to-day banking needs with dedicated relationship
managers, whose main function is to give specialized services and on board the
customers to all our service points.
Speaking at the opening of the Lounge in Abuja, Group Head,
Personal Banking, Mrs. Olukorede Demola -Adeniyi, said that the decision to
establish lounges in various parts of the country was conceived to promote
excellent banking services to its customers, noting that customers in the
Advantage Banking segment would have opportunity for personalized services in
the various lounges.
She said the lounge, which is fully kitted with state of the
art digital touch screen computers, will further create a conducive and
comfortable ambience for Advantage customers to do their transactions with
ease. She said, “It is our effort to
raise the bar in service delivery for our customers. As a Bank, we cherish and
hold our customers in high esteem and would want to hear them speak to us while
we listen and make deliberate efforts to provide the best service delivery
channels and outlets available to them. Our plan is to open more of such
outlets in most parts of the country.”
These customers have access to a dedicated relationship
manager to attend to their day-to-day banking needs; 24/7 access to reliable
and accessible self-service channels and remittance products; asset protection
and trust products.
In addition, the Gold debit and credit mastercard is
available to these customers in local and foreign currencies. These cards also
enable customer’s access loyalty benefits/discounts from our partners which
include hotels, boutiques, and fragrance shops amongst others. The customers
also benefits from concierge and financial planning services.
Commissioning the Abuja Lounge, Managing Director, Tom
Hawksworth Ltd, Adekola Isaiah Ogundayo
commended Ecobank for promoting the interest of its customers. He was
optimistic that the lounges would attract more customers to the bank.
0 comments:
Post a Comment